Custom orders where you work close with the customer to decide which material you´re going to use are fun. But the e-mail traffic following such a mission can be overwhelming. Sometimes it can be hard to keep track of all information; what has been said and not.
Now I have found a way to make this work a lot easier and I want to share it with other jewelry designers. I´ve started to use wikis to keep all information gathered in one place and reachable for both my customer and I.
This is something I started to use at my daytime job when planning for festivals and other projects together with other organisations.
Using a wiki is so easy. You set up a wiki, which is like a simple website where you can add folders and pages, upload pictures and other documents. Then you invite other users and make them only able to read the content or add information themselves. They can always write comments on everything you add. Everytime the wiki is updated you get a notification by email.
Now you don´t have to go through several e-mails for certain information. You just go to the right folder to find it. And I guess it´s a great way to avoid disputes with the customer too, you always have the same information.
Does it sound tricky and confusing? Watch Commoncrafts “Wikis in plain English” at Youtube.
I use http://www.pbwiki.com/ because there you don´t have to pay to avoid others to see the information. http://www.wikispaces.com/ has a layout I prefer, but you have to pay a fee to make it private.
Large projects have become so much more fun since I started to use wikis. Now the whole family use wikis for planning trips, parties and even business plans.